Effective Date: 2024-01-23
Thank you for choosing Gramin Jan Seva Kendra for your recharge needs. Our Return Policy is designed to address any concerns you may have regarding recharges and related services. Please carefully read the following policy.
1.1 Refund Policy: We do not provide refunds for successfully processed recharge transactions. Once a recharge is completed, it cannot be canceled or refunded.
1.2 Incorrect Recharge: In the event of an incorrect recharge (e.g., wrong mobile number or wrong denomination), we are unable to refund the amount. It is crucial to double-check the details before confirming a recharge.
1.3 Failed Recharges: If a recharge attempt is unsuccessful due to technical issues or any other reason, the amount will be refunded to your account within [X] business days. Please contact our customer support if you encounter any such issues.
2.1 Non-Transferable: The balance in your Gramin Jan Seva Kendra account is non-transferable and cannot be withdrawn. It is intended solely for making recharges and related transactions on the portal.
3.1 Assistance: If you face any issues with recharges or have questions regarding your account balance, please contact our customer support at [support email/phone number]. Our support team will assist you in resolving any concerns.
4.1 Policy Updates: We reserve the right to update or modify this Return Policy at any time without prior notice. It is your responsibility to review this policy periodically to stay informed about any changes.
5.1 Customer Support: If you have any questions or need further assistance, please contact our customer support at +916364447349.
By using the Gramin Jan Seva Kendra recharge portal, you agree to abide by the terms and conditions outlined in this Return Policy. If you do not agree with any part of this policy, please refrain from using our services.
Thank you for choosing Gramin Jan Seva Kendra.